Terms of service

We make every effort to ensure your order is shipped complete and on time.

The guarantee does not apply to our carrier shipments that are delayed due to causes beyond control, including but not limited to the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God including weather delays; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient information provided by a customer; the application of security regulations imposed by the government, or otherwise applicable to the shipment; riots, strikes or other labor disputes; civil unrest; disruptions in air or ground transportation networks; and natural disasters.

CANCELLATION POLICY

Global Commercial Parts processes orders promptly in order to provide customers with the fastest possible service. Because order processing may begin shortly after an order is placed, cancellation requests are subject to the following terms.

CANCELLATION REQUESTS

Cancellation requests must be submitted within 30 minutes after the order is placed.

All cancellation requests must be sent by email to [email protected].

Email is the only accepted method for requesting an order cancellation.

Cancellation requests submitted by telephone, voicemail, website contact form, chat, text message, social media, or any other method will not be accepted or considered valid cancellation requests.

The time the cancellation email is received by Global Commercial Parts will determine whether the request was submitted within the 30-minute cancellation period.

30-MINUTE CANCELLATION PERIOD

A cancellation request must be received by Global Commercial Parts no later than 30 minutes from the time the order was placed.

Cancellation requests received more than 30 minutes after an order is placed will not be accepted, and the order will not be cancelled.

This policy applies regardless of whether the customer has received a shipping confirmation or tracking number at the time the cancellation request is submitted. Orders may be processed, allocated, transferred to a warehouse, prepared for shipment, or otherwise processed before tracking information becomes available to the customer.

Customers are therefore responsible for reviewing their order carefully before completing checkout and for submitting any cancellation request promptly.

INFORMATION REQUIRED

To help us identify the order, the cancellation request should include:

• Order number;
• Customer name;
• Email address used to place the order; and
• Part number or item being cancelled, if requesting cancellation of only part of an order.

Failure to provide sufficient information to identify the order may delay processing of the cancellation request. The cancellation request must still be received within the required 30-minute period.

CANCELLATION CONFIRMATION

Sending a cancellation request does not by itself constitute confirmation that an order has been cancelled.

Once an eligible cancellation request has been processed, Global Commercial Parts will send confirmation to the customer.

Customers should not consider an order cancelled until cancellation has been confirmed by Global Commercial Parts.

REQUESTS RECEIVED AFTER 30 MINUTES

Cancellation requests received more than 30 minutes after an order is placed will not be processed.

After the 30-minute cancellation period has expired, the order is considered final for cancellation purposes and may proceed through fulfillment and shipment.

If an item is eligible for return after delivery, the customer may request a return in accordance with our applicable Return and Refund Policy. Eligibility for a return does not extend or modify the 30-minute cancellation period.

A request to return an order after shipment is not considered an order cancellation.

REFUSING DELIVERY

Refusing delivery, failing to accept a shipment, or returning a package to the sender without authorization does not constitute an order cancellation.

Any return resulting from a refused or undeliverable shipment will be handled in accordance with our Return and Refund Policy and may be subject to applicable shipping charges, return shipping charges, restocking charges, or other costs.

NON-INVENTORY AND NON-CANCELLABLE ITEMS

Certain non-inventory, special-order, custom, manufacturer-order, or otherwise designated non-cancellable items may not be cancelled.

Where a product is identified as non-cancellable, special order, or non-returnable/non-cancellable, the product-specific restriction applies.

Non-inventory items are non-returnable and non-cancellable.

PARTIAL ORDER CANCELLATIONS

Customers requesting cancellation of only certain items from an order must clearly identify the applicable part numbers or items in their cancellation email.

The request must still be received at [email protected] within 30 minutes after the order was placed.

REFUNDS FOR CANCELLED ORDERS

When an order is successfully cancelled and payment has already been collected, the applicable refund will be issued to the original payment method.

After Global Commercial Parts processes a refund, the amount of time required for the refund to appear on the customer's account is determined by the customer's bank, credit card issuer, payment processor, or other financial institution.

Global Commercial Parts does not control financial institution processing times.

ORDER CHANGES

Requests to change an item, quantity, shipping address, shipping method, or other order information are subject to the same 30-minute time limit.

Requests for order changes must be submitted by email to [email protected].

Global Commercial Parts cannot guarantee that an order can be modified after it has been submitted for processing.

CUSTOMER RESPONSIBILITY

Customers are responsible for reviewing all order information before completing a purchase, including:

• Part number;
• Product description;
• Quantity;
• Equipment or model compatibility;
• Billing information; and
• Shipping address.

Placing an order constitutes the customer's authorization for Global Commercial Parts to begin processing the order.

POLICY ACCEPTANCE

By placing an order with Global Commercial Parts, the customer acknowledges and agrees to this Cancellation Policy.

The customer understands that:

• Cancellation requests must be sent exclusively by email to [email protected];
• The cancellation request must be received within 30 minutes after the order is placed; and
• Cancellation requests received after the 30-minute period will not be accepted and the order will not be cancelled.

Global Commercial Parts reserves the right to update or modify this Cancellation Policy at any time. The policy in effect at the time an order is placed will apply to that order.

CREDIT CARDS

We accept VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS.

WIRE TRANSFERS

• International Customers may Wire any Amount — Your Bank Fees are at your Expense.
• Domestic Customers may only Wire Amounts over $1,000 — Your Bank Fees are at your Expense.

Ask our Credit Department for a Wire Transfer Instruction Sheet

COPYRIGHT NOTICE

All logos and trade names within our catalogs and on our web site are respective trademarks of their corporations.

CONTENT

This website is for informational purposes only. The authors of this website assume no responsibility for any injury, death or damage to property that may occur as a result of using this website both directly and indirectly. The reader is responsible for his/her use of the information on this website. The authors assume no liability for typographical errors, omissions or incorrect information or instructions. This site is not intended to be used in lieu of professional advice or service.

PRICING

All prices are subject to change without notice. Every effort has been made to ensure accurate pricing of the products featured on our website. In the event a part or accessory is ordered and the listed price has changed, you will be notified prior to our shipping of your order.

OEM PART NUMBERS

Original equipment manufacturer (oem) part numbers are given as a reference tool only.

No inference or implication, beyond that of a useful reference tool, should be taken nor is intended.

The products contained in this catalog are selected by sharptek supply as replacement parts for the identified original equipment.

These replacement parts are not authorized, sponsored or endorsed by the oem.

all oem names mentioned in this website are registered trademarks.

ERRORS

We reserve the right to correct clerical errors in quotes, orders, invoices, etc.

OFFER OF SALE

The items described in this catalog are hereby offered for sale by Global Commercial Parts. This offer and its -acceptance are governed by the provisions stated in our “Policy Statement”.